Chelsey Sterling Coaching Coach-Client Agreement: Strategy Session Terms & Conditions

Description of Coaching: Coaching is partnership (defined as an alliance, not a legal business  partnership) between the Coach and the Client in a thought-provoking and creative process that  inspires the client to maximize personal and professional potential. It is designed to facilitate the  creation/development of personal, professional or business goals and to develop and carry out a  strategy/plan for achieving those goals.  

1) Coach-Client Relationship 

A. Coach agrees to maintain the ethics and standards of behavior established by the International Coach Federation “(ICF)” (Coachfederation.org/ethics). It is recommended that the Client review the ICF Code of Ethics and the applicable standards of behavior. 
B. This program is not meant to substitute for, or do the work of, mental health care or trauma therapy. If you are in need of mental health support or trauma counseling, please seek out a licensed and trained professional.
Client acknowledges that coaching does not involve the diagnosis or treatment of mental disorders as defined by the American Psychiatric Association and that coaching is not to be used as a substitute for counseling, psychotherapy, psychoanalysis, mental health care, substance abuse treatment, or other professional advice by legal, medical or other qualified professionals and that it is the Client’s exclusive responsibility to seek such independent professional guidance as needed. If Client is currently under the care of a mental health professional, it is recommended that the Client promptly inform the mental health care provider of the nature and extent of the coaching relationship agreed upon by the Client and the Coach.
Client is solely responsible for creating and implementing his/her own physical, mental and emotional well-being, decisions, choices, actions and results arising out of or resulting from the coaching relationship and his/her coaching calls and interactions with the Coach. As such, the Client agrees that the Coach is not and will not be liable or responsible for any actions or inaction, or for any direct or indirect result of any services provided by the Coach. Client understands coaching is not therapy and does not substitute for therapy if needed, and does not prevent, cure, or treat any mental disorder or medical disease.
C. Client acknowledges that coaching is a comprehensive process that may involve different areas of his or her life, including work, finances, health, relationships, education and recreation. The Client agrees that deciding how to handle these issues, incorporate coaching principles into those areas and implementing choices is exclusively the Client’s responsibility. 

I have used care in preparing the information provided to you, but this Program and my Program materials are being provided as self-help tools for your own use and for informational and educational purposes only. There are many factors that influence results, including but not limited to your openness to being coached and your willingness to do the work, so no guarantees can be made as to the results you will experience through this Program. You agree that I am not responsible for your physical, mental, emotional and spiritual health, for your financial earnings or losses, or for any other result or outcome that you may experience through this Program. Nothing related to this Program is intended to be considered medical, mental health, legal, financial, or religious advice in any way.
D. The Client understands that in order to enhance the coaching relationship, the Client agrees to communicate honestly, be open to feedback and assistance and to create the time and energy to participate fully in the program and to implement the feedback and deliverables given by the Coach. The client also understands that failure to do so may result in the client feeling like they did not receive full value from the program.

2) Services

The parties agree to engage in a Coaching Session through a video conferencing meeting, as agreed upon by coach and client.

3) Schedule and Fees 

This coaching agreement is valid as of the date all signatures are received below.
 
Once you sign the contract, there are no refunds, in part or in full, for any reason.

If rates change before this agreement has been signed and dated, the prevailing rates will apply. If the client wishes to purchase additional coaching after their first course of coaching, and rates have changed, new rates will apply.

You agree that you are financially willing and able to invest in this Program by choice, and that by so doing, you are not incurring any economic hardship in any way. You may not pause your program to start at a later date.

4) Payment Plans

If a payment plan is offered, the Coach may choose to deliver the Program before the full amount of the Program has been paid, but reserves the right to not deliver the Program or to revoke access if the course of payments is halted or payments are missed in any way.

5) Coaching Sessions 

At the scheduled appointment time, the Client agrees to call the Coach at an agreed upon number or online link. The Coach and client commit to start and finish each session on time. If the client is late for a coaching session, the time late will be taken from the total of the timed session. 

6) Confidentiality 

Please be aware that the Coach-Client relationship is not considered a legally confidential relationship (like the medical and legal professions) and thus communications are not subject to the protection of any legally recognized privilege. The Coach will not disclose the Client’s name as a reference without the Client’s consent. 
Confidential Information does not include information that: (a) was in the Coach’s possession prior to its  being furnished by the Client; (b) is generally known to the public or in the Client’s industry; (c) is obtained  by the Coach from a third party, without breach of any obligation to the Client; (d) is independently  developed by the Coach without use of or reference to the Client’s confidential information; or (e) the Coach  is required by statute, lawfully issued subpoena, or by court order to disclose; (f) is disclosed to the Coach  and as a result of such disclosure the Coach reasonably believes there to be an imminent or likely risk of  danger or harm to the Client or others; and (g) involves illegal activity. The Client also acknowledges his or  her continuing obligation to raise any confidentiality questions or concerns with the Coach in a timely  manner. 

7) My Coaching Commitment 

• I will honor the time that we are together and hold your confidences. 
• I will not judge you and will respect your perceptions of the world. 
• It is not my job to change you. It is my privilege to bring into awareness, clarity of choices, and if your choose, action to your life. 
• This is my personal commitment to you be impeccable with my word and keep my commitments to you. 
• I believe you have the answers that you need within. 

8) Cancellation Policy

Client agrees that it is the Client's responsibility to notify the Coach 24 hours in advance of the scheduled call/meeting. Coach reserves the right to bill Client for a missed meeting. 
Coach reserves the right to bill Client after contract is signed, even if client does not go through with seeking support. 

9) Termination 

Coach may terminate this agreement at any time, for any reason, including but not limited to Coach determination that the Client needs professional support outside of what the Coach feels she is able to provide. If the Client at any time mentions that they have thoughts of suicide, depression, or require mental health support outside of the scope of the Coach’s abilities and practice, the Coach may terminate the relationship immediately and without explanation.


10) Intellectual Property

I retain all ownership and intellectual property rights to the Program content and materials provided to you through the Program, including all copyrights and any trademarks belonging to me. The Program content and materials are being provided to you for your individual use only and with a single-user license which means that you are not allowed or authorized to share, copy, sell, post, distribute, reproduce, duplicate, trade, resell, exploit, or otherwise disseminate any portion of the Program or Program materials, electronically or otherwise, for business or commercial use, or in any other way that earns you money, without my prior written permission.

11) Limitation of Liability, Indemnification, and Release of Claims

I will not be held responsible in any way for the information that you request or receive through this Program, including my services, products, and Program materials and any other information you have received from or through me related to this Program. You agree that you fully and completely hold harmless, indemnify and release me from any and all liability, damages, causes of action, allegations, suits, sums of money, claims and demands whatsoever, in law or equity, that you ever had, now have or may have against me in the future that may arise from your participation in the Program, including all services, products, and Program Materials, to the extent permitted by applicable law.

12) Entire Agreement 

This document reflects the entire agreement between the Coach and the Client, and reflects a complete understanding of the parties with respect to the subject matter. This Agreement supersedes all prior written and oral representations. The Agreement may not be amended, altered or supplemented except in writing signed by both the Coach and the Client. 

13) Dispute Resolution 

Should we ever have any differences, it is hoped that we could work them out amiably through e-mail correspondence. However, if we are unable to seek resolution in 14 days, we agree now that the only method of legal dispute resolution that will be used is binding arbitration before a single arbitrator, jointly selected by both of us, unless we both agree otherwise in writing. You understand and agree now that the only remedy that can be awarded to you through arbitration is the full refund of your Payment made to date. No other actions or financial awards of consequential damages, or any other type of damages, may be granted to you. We both agree now that the decision of the arbitrator is final and binding, and may be entered as a judgment into any court having the appropriate jurisdiction. You also agree that should arbitration take place, it will be held in Denver County in the State of California where my principal place of business is located, and the prevailing party shall be entitled to all reasonable attorneys’ fees and all costs necessary to enforce the decision of the arbitrator.

14) Non-Disparagement:

If there is a dispute between us, you agree to not publicly or privately make any negative or critical comments about the Program, my business or me, or to communicate with any other individual, company or entity in a way that disparages the Program or harms my reputation in any way, including on social media. In arbitration or when required by law, of course, you are not prohibited from publicly sharing your thoughts and opinions.

15) Severability 

If any provision of this Agreement shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If the Court finds that any provision 
of this Agreement is invalid or unenforceable, but that by limiting such provision it would become  valid and enforceable, then such provision shall be deemed to be written, construed, and enforced  as so limited. 

16) Waiver 

The failure of either party to enforce any provision of this Agreement shall not be construed as a waiver or limitation of that party's right to subsequently enforce and compel strict compliance with every provision of this Agreement. 

17) Applicable Law 

This Agreement shall be governed and construed in accordance with the laws of the State of Colorado, without giving effect to any conflicts of laws provisions. 

18) Binding Effect 

This Agreement shall be binding upon the parties hereto and their respective successors and  permissible assigns. 

19) Offer Expiration

If payment is not completed within 2 weeks of Client receiving this contract OR payments are not begun according to payment plan agreed upon by both coach and client, the contract will be voided.

By virtually signing this contract, paying for this program and reviewing this Agreement, you acknowledge that you have read, understand, agree to and accept all of the terms in this Agreement. You agree that you have had the opportunity to ask me any questions prior to accepting this agreement, and that you are in agreement with all of the terms of this Agreement.